Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or log into our system
• Use our delivery management services
• Contact us for support
• Submit forms or documents through our platform

This information may include:

• Name, email address, and contact information
• Username and password (encrypted)
• Company information and job titles
• Delivery addresses and logistics data
• Driver information and vehicle details

Usage Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Log data and error reports
• Location data (when relevant to delivery services)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our delivery management services
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Hosting and maintaining our platform
• Processing payments and transactions
• Providing customer support
• Analyzing usage data and improving our services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Improve our platform's functionality
• Provide personalized experiences

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our services after any changes constitutes acceptance of the updated policy.